Important: We are an independent assistance platform. We do not provide cable, internet, or streaming services directly. We charge a separate service fee for our guidance and support.
When you call, you'll hear: "Thank you for calling Concord Internet, an independent service assistance platform."
We're here to help guide you through your connectivity options. Reach out to our assistance team for support with understanding service plans, setup guidance, and educational resources.
Privacy Notice: We never request provider passwords or sensitive account credentials. Your information is used solely for assistance purposes.
Refund Policy: Refund requests may be submitted within 7 to 15 days of service purchase, depending on the type of assistance provided. See our Refund Policy for details.